Terms and conditions


Terms & Conditions



Last updated: 2026


These Terms & Conditions govern your use of the NEX website and the purchase of products from our online store. By accessing this website or placing an order, you agree to these terms.



Use of This Website



This website is provided for informational and purchasing purposes related to NEX products.


By using this website, you agree not to misuse the website, attempt unauthorized access, or engage in activity that could harm the website, its users, or its operations.



Products and Descriptions


NEX makes every effort to ensure that product descriptions, images, and pricing are accurate.


However, minor differences in product appearance, packaging, or labeling may occur as products evolve or batches are updated.


We reserve the right to correct errors or update information at any time without prior notice.



Pricing


All prices listed on the website are in U.S. dollars unless otherwise stated.


Prices may change at any time without notice. The price charged will be the price shown at the time the order is placed.

Orders


When placing an order through the website, you agree that the information you provide is accurate and complete.


We reserve the right to cancel or refuse any order if we suspect fraudulent activity or if product availability changes.


If an order is canceled after payment has been processed, a full refund will be issued.



Shipping


Orders are typically processed and shipped within 1–3 business days unless otherwise stated.


Shipping times may vary depending on destination and carrier delays.



Returns and Damaged Products


If a product arrives damaged or incorrect, please contact us within 7 days of delivery so we can help resolve the issue.


We may request photos or additional information to assist with resolving the problem.


Product Use


NEX cleaning products are intended for household and general cleaning purposes.


Products should always be used according to label instructions. Avoid contact with eyes and keep products out of reach of children.


NEX is not responsible for misuse of products or failure to follow product directions.


Intellectual Property


All content on this website, including logos, images, product designs, and written materials, are the property of NEX unless otherwise noted.


Content may not be copied, reproduced, or used without permission.

Limitation of Liability

To the fullest extent permitted by law, NEX shall not be liable for indirect or consequential damages related to the use of this website or its products.


Changes to Terms


NEX reserves the right to update these Terms & Conditions at any time. Updated terms will be posted on this page.


Contact


If you have questions about these Terms & Conditions, please contact:


[email protected]